We block your account when abnormal activities are detected. We consider it an abnormal activity when you register several accounts from the same device. We also block your account if you use an unethical and illegal method to refer others to the True Balance app. Once a user ID is blocked, it cannot be reactivated from the server. So please use True Balance in genuine way.
For details, see http://truebalance.io/terms-of-service/promotc