Why am I not able to see my Bill Alert? True Balance Customer Support April 04, 2018 09:16 Updated Follow Following conditions needs to be satisfied : Alert is 'ON' in the app settings The outstanding amount and due date are known The outstanding amount is over 0 Related articles Can I pay my postpaid bill on True Balance? Can I cancel my order and get a refund? How can I return the mobile I ordered? [Electricity] The bill payment was successful, but it shows unpaid by the provider? What is True Membership and where to find? Comments 0 comments Please sign in to leave a comment.