If your order is missing, contact us at firstname.lastname@example.org. You can check the status from the order history in the app.
Articles in this section
- How can I make payment for purchasing a product from 'Shop'?
- Can I cancel my order and get a refund?
- How can I get the invoice?
- Can I use promocode for buying Products from Shop in True Balance?
- How can I return the mobile I ordered?
- How to order a product from True Balance?
- What should I do if my order is received in a damaged condition?
- How can I track my return?
- Have you received my returned phone?
- Why hasn't my return been completed yet?