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  1. True Balance
  2. FAQs
  3. Wallet

Wallet

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  • How can I apply for complete E-KYC?
  • Is there a way to increase my balance limit?
  • Is there any limit of adding beneficiary?
  • What are the charges for E-KYC?
  • What are the benefits of completing E-KYC with True Balance?
  • What are documents need to be submitted to complete E-KYC?
  • What is True Balance Wallet?
  • How do I create my True Balance Wallet account?
  • Who is eligible to register for this service?
  • How to Add money to True Balance Wallet?
  • How much money can I hold in my Wallet?
  • Do we have an option to limit our Transactions and amount per day in True Balance?
  • How will I get to know if my account has been deleted?
  • What will happen to my money if I choose to delete my account?
  • How can I link my Aadhaar?
  • Can I cancel my request for account deletion?
  • Please explain in detail what will happen if I choose to delete my account?
  • How to delete my True Balance Account?
  • Why am I not able to delete my account/ Why my request to delete the account is canceled?
  • Why am I not able to transfer money to another True Balance wallet and bank?
  • How much money can I Add in a month?
  • Do I get an alert when money is transferred?
  • How can I Send money to someone using True Balance Wallet?
  • Is there a fee to the amount I Transfer to Bank?
  • When will be my Money Transfer completed?
  • What happens if my Money Transfer fails?
  • What is MPIN?
  • I forgot my MPIN, what should I do?
  • What will happen if I have 5 failed attempts on entering MPIN?
  • Can I receive Cashback when I recharge with Wallet Money?
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